Books

I really like to help people learn and get ahead, so when I see information that can help others, I just have to write and speak about it. Somehow that “hobby” has driven me to write 27 books published by Macmillan and J Wiley press.

Approximately 3,000,000 copies have been sold and translated into 19 languages for countries ranging from South Korea to Romania. Four titles became international best-sellers. And the book “Balanced Scorecards and Operational Dashboards with Microsoft Excel” has earned a five-star rating on Amazon and has been the #1 rated book on Balanced Scorecards and dashboards multiple times. What’s amazing to me is that it has been, with the exception of a few nights on deadline, a tremendous amount of fun!

Connect! - the marketer's guide to becoming more relevant, effective, and successful within the new marketplace.

Connect! – the marketer’s guide to becoming more relevant, effective, and successful within the new marketplace.

Connect!
How to use data and digital marketing to create lifetime customers

Connect is the marketer’s guide to remaining relevant, effective, and successful in the new digital marketplace.

This book outlines the massive paradigm shift currently taking place within the industry and provides the insight and perspective marketers need to stay on board. Readers will find guidance toward reaching a customer base that sees marketers as an unnecessary annoyance, and strategies for engaging those customers at key points throughout the marketing lifecycle. The book’s scope encompasses both digital and real-life avenues, discussing the new ways of thinking and the new tools and processes that allow marketers to function in the tough new world. Connect is published by J Wiley.

  • Discover the technology and processes that allow marketers to remain relevant
  • Craft a personal, relevant, and accessible message that engages the modern customer
  • Keep in touch throughout the customer’s life cycle, both online and offline
  • Link digital goals and metrics to business objectives for a more relevant strategy

Balanced Scorecards and Operational Dashboards with Microsoft Excel, 2nd Ed.Balanced Scorecards and Operational Dashboards with Microsoft Excel

Based on years of experience, these step-by-step methods will help you develop Balanced Scorecards and operational dashboards that drive strategic execution and operational performance. This book continually ranks #1 or #2 on Amazon for Balanced Scorecards and Excel dashboards. Published by J Wiley.

“Balanced Scorecards and Operational Dashboards with Microsoft Excel” will show you step-by-step how to:

  • Write a strategic Destination Statement that clarifies your vision
  • Build a Strategy Map illustrating strategic objectives and the causal links that drive success
  • Map operational processes to identify leverage points with the greatest impact
  • Identify the “critical few” metrics that drive and measure success
  • Gain buy-in with Tactical Action Plans and Implementation Plans
  • Build impressive dynamic Excel scorecards and dashboards with just spreadsheet functions
  • Build powerful charts and analyses that aid business decisions
  • Develop Balanced Scorecards that are easy to maintain, secure and portable

A few of my previous books published by Macmillan are,

Using Microsoft Excel 97, Special Edition

Using Microsoft Excel 97, Special Edition

Using Office 97 with Windows 98, Special Edition

Using Office 97 with Windows 98, Special Edition

Using Office 97 Word and Excel, Special Edition

Using Office 97 Word and Excel, Special Edition

Using Microsoft Word 97, Special Edition

Using Microsoft Word 97, Special Edition

Using Excel for Windows 95, Special Edition

Using Excel for Windows 95, Special Edition

Using Word for Windows 95, Special Editions

Using Word for Windows 95, Special Editions

Using Word Version 6 for Windows

Using Word Version 6 for Windows

Using Excel Version 5 for Windows

Using Excel Version 5 for Windows

Using Excel 5 for Macintosh

Using Excel 5 for Macintosh

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