Frameworks and Processes , Professional Skills
Art: Lea Heinrich For well over 200 years humans have used tables to help make decisions. Charles Darwin even used a two-column table with the headings Marry and Not Marry to decide the pros and cons for one of his most important personal decisions. (He married.) Even though the two-column Pro and Con list is still […]
Read MoreFinding clarity in the value you provide can give you a great sense of focus and energy. Two questions can help you find that clarity. The first question is a question your customer might ask, “Have you ever…?” The second question answers the first with possible solutions, “What if…?” Ask “Have You Ever…? from Your Customer’s […]
Read MoreDo you have a valid Theory of Business? A valid theory of business is extraordinarily powerful. Purpose A Theory of Business is a hypothesis of how your business or organization works. It is the assumptions your business makes of how your business should act and how your customers and the world will respond. It predicts […]
Read MoreI was shocked earlier this week to see the video of United Airlines forcibly dragging a doctor off one of its airplanes because United needed the seat for a crew connecting with another flight. Click here to see the article and video in the New York Times. Warning this is violent. This is an excellent example […]
Read MoreValue statements, rather than being long statements no one can remember, should be concise statements that are so clear everyone knows whether their strategies, tactics, and actions are in alignment. Core Values are difficult, if not impossible to teach. They grow from the organization’s start, reflecting the personalities and character of the founders and executives. […]
Read MoreDon’t just post Core Values in a frame and hang them on the wall! Executives and managers should live by the Core Values and watch for alignment between the Core Values and behavior. Click here to read “Values? Do we need them? Ask United Airlines.” Click here to learn how to create a Value Statement […]
Read MoreA good SWOT Analysis (Strengths, Weaknesses, Opportunities, Threats/Trends) identifies factors that impact your Strategic Business Objective, tactic, project, or product. Use these tips to make sure your SWOT is BETTER THAN GOOD! If you already consider yourself experienced with conducting SWOT Analysis, check tips 8, 10, 11, 12, and 13 for tips that may be […]
Read MoreFrameworks and Processes , Professional Skills
SMART goals are well-defined goals that can be personal or business focused. These tips will help you create, write, and achieve your SMART goals. 1. SMART Stand for… Specific Specify the goal in concise and precise terms Make it short and memorable so it is clear Measurable Success must be clearly measurable Set measurable mid-stage […]
Read MoreIf your meetings use terms like vision and mission, goals and objectives, and strategy and tactics, then I bet some people are using these words wrong. This can throw off your meeting and result in strategic confusion. Do You Know the Difference? Goal, Strategy, Objective, Tactic Forbes, the US business magazine, has a good article on […]
Read MoreYou hear the term “SMART Goals” as a reminder of how to create clear, well-defined, and easy to communicate. (If you want to read why these are really SMART Objectives, click here.) SMART stands for, Specific Why? (purpose) What? (needs to be done) Who? (is going to do it) Where? (location and resources) Measurable Recordable […]
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