As a consultant one best practice tool you should use before making a change in organizations, projects, or even personal life and career is a SWOT analysis. SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.
If you’ve done a SWOT analysis before don’t stop reading here. Most SWOTs can be done better.
A Brief Description of a SWOT
SWOT stands for Strengths, Weaknesses, Opportunities, and Threats. Any SWOT exercise should ALWAYS BEGIN BY stating the focus of the SWOT. You can’t analyze strengths, weaknesses, opportunities, and threats unless you know the focus of the SWOT. What are the strengths, weaknesses, opportunities, and threats in relation to?
Begin a SWOT with an objective statement like,
“What is will the effect be when we introduce the XYZ Strategic Business Objective?”
“How will the Forbin Project impact the rest of the AI product line?”
“If I continue in this job what is my career outlook?”
When Good SWOTs Go Wrong
There’s at least three problems with most SWOT,
They become a checklist item on the road of planning. They become a rest stop where everyone can have a discussion about business, but then nothing happens.
“Did you do a SWOT?”
“Yep. We’ve got a matrix filled in and we put a check mark on the list of planning items.”
They become a love fest where there’s a long list of strengths and opportunities and much shorter lists of weaknesses and threats.
“Wow! We are way ahead of the competition on this product.”
“I totally agree. One or two minor issues with government regulations and we’ll be ready to launch.”
No actions or responsibilities come out of the SWOT. The SWOT is written on a tablet, but there’s no insights into how to use strengths to take advantage of opportunities, how to avoid threats, how to improve our weaknesses. And no one walks away with action items.
“That was a great discussion. I hope someone digs into those three artificial intelligence issues on the Forbis Project.”
“That was a good-looking matrix. It will look great in the appendix.”
The people who execute the change never see the SWOT or the detail behind it. The relationships between the four quadrants are lost; strengths in one work area aren’t used to win an opportunity in another area, threats from outside the company aren’t considered by an internal team, and so on.
“If we had only seen the detail from the SWOT we would have been able to make the Framus 500 more competitive.” (I’ve seen this happen so often in software development that I now consider it a given.)
“If marketing had coordinated better with legal this product launch wouldn’t be behind schedule.”
SWOT was developed in the 1960s based on a Stanford University study of Fortune 500 companies which found a 35 percent discrepancy between the objective and what was executed. The main cause was that employees did not know the reasoning and foundation behind projects. Other studies by the Standish Group over decades have shown that about 70% of IT projects fail. I would bet that along with lack of stakeholder buy-in a poor SWOT contributed to the failure.
A SWOT is not an item to be checked off the list in strategic planning. The SWOT should drive action and should have individuals responsible for each action.
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