Discover Your Professional AI Work Style:
Cyborg, Centaur, or Self-Automator?
Most professionals are using AI somewhere in their work, but new research shows that professionals have different "work styles" when working with AI and the difference in results is significant.
Everyone seems to watch for the next best AI tool, but the research shows your workstyle and workflow make the greatest difference.
In a field study of 244 BCG professionals using a GPT-4-based system on the same consulting task, researchers found three distinct patterns of use:
- Cyborgs
- Centaurs
- Self-Automators.
These differnt work styles led to meaningful differences in skill development, output quality, and long-term professional growth (Randazzo et al., 2025; Walsh, 2026).
These differences directly impact creativity, accuracy, speed, and professional development.
The practical lesson for consultants, accountants, advisors, and other professional service providers is clear.
The winner is not the person who pastes the most work into AI.
The winner is the person who knows when to collaborate with AI,
when to direct it, and when to retain control.
Disciplined work styles and structured workflows help people move from random prompting to disciplined, higher-value use of AI (Randazzo et al., 2025; Candelon et al., 2026).
What's Your Professional AI Work Style:
Cyborg, Centaur, or Self-Automator?
Take the 2-minute assessment and learn to improve
your professional skills.
What Actually Drives AI Performance?
Your choice of AI tool is not the key factor driving AI performance and value. It takes a combination of factors,
- Workflow design
- Human vs AI role
- Reproducibility
Executive Summary
The new Harvard-led research suggests that professionals tend to fall into three working styles with AI.
Cyborgs collaborate deeply with AI and develop AI-related skills.
Centaurs use AI selectively while keeping strong human control and produce the most accurate work.
Self-Automators hand over much of the task to AI and gain speed, but they lag in innovative solutions and professional growth (Randazzo et al., 2025; Walsh, 2026).
Although there are three work styles, each of us has a dominant AI work style. But your dominant style is not necessarily the best style for all types of AI-augmented work.
Most of us change styles depending on the type of work, the workflow and the business situation.
Being able to consciously change work styles to fit the work at hand can be a powerful insight to building your professional skills.
The Risk of Not Adopting AI in Professional Services
AI adoption is no longer optional. It is becoming embedded in professional work. As competitors improve speed and output, clients are beginning to expect faster turnaround, deeper insight, and more value for the same cost.
Key Takeaways:
- Your competitors are already increasing speed and capacity
- Client expectations are rising
- Margins are compressing
- AI is becoming a baseline capability
What's Your AI Work Style:
Cyborg, Centaur, or Self-Automator?
Learn Your Style
Key Findings From the Research
Which are you?
60% of the professionals in the study acted as Cyborgs, 14% as Centaurs, and 27% as Self-Automators (Randazzo et al., 2025; Walsh, 2026).
The same AI tool produced different outcomes based on how it was used.
- Centaurs produced the highest accuracy in their results (Randazzo et al., 2025; Candelon et al., 2026).
- Cyborgs developed AI-related 'newskilling' in AI while maintaining domain expertise.
- Centaurs developed domain 'upskilling' enhancing their current domain knowledge; Self-Automators had no change in their professional skills, researchers labelled that as 'no skilling' (Randazzo et al., 2025).
- The same tool and the same task did not create the same outcome. How professionals used AI mattered as much as whether they used it at all (Walsh, 2026).
Know Your Dominant Style, When to Switch, and How to Improve!
Which Are You? Cyborg, Centaur, or Self-Automator
Why Centaurs Often Produce the Best Decisions
Centaurs used AI in a controlled way. They asked targeted questions, used AI to gather examples, clarify methods, or refine language, but they kept ownership of the analytical path.
In the study, the Centaur AI work style produced the highest accuracy in the final recommendation. For professional services, that is a critical point because the most valuable work is usually not just polished writing. It also gets the judgment right (Randazzo et al., 2025; Walsh, 2026).
Centaurs may be best for professional services
In practical terms, Centaurs behave like disciplined senior professionals. They use AI to accelerate learning and remove friction, but they do not surrender the logic of the work.
This makes their workflow especially useful for high-stakes activities such as strategic recommendations, client diagnosis, positioning decisions, proposal strategy, and investment or growth recommendations.
Why Cyborgs Are Powerful But Need Guardrails
Cyborgs collaborated fluidly with AI across multiple stages of work. They probed, challenged, refined, and re-ran the system repeatedly. This made them strong on persuasive output and helped them develop AI-specific skills such as prompting, testing, and pushing back. The upside is clear: Cyborg behavior can dramatically increase output and build new capability in how to work with AI (Randazzo et al., 2025).
Cyborgs can increase output and build new capabilities.
But Cyborgs were not automatically the most accurate. The research suggests that close collaboration with AI can still pull people toward AI's confident but wrong logic. For firms, this means Cyborg workflows are powerful, but they need checkpoints, validation steps, and a human decision owner for high-value work (Walsh, 2026; Candelon et al., 2026).
Recent research, as of March/April 2026, is showing that AI can be extremely persuasive in pulling even professionals toward it's recommendations, even when they are wrong.
Cyborg’s need to be aware that the AI can “persuade” them into accepting a wrong or sub-optimal answer.
Why Self-Automators Can Be A Hidden Risk
Self-Automators produced fast and polished output by offloading most or all of the work to AI. That can look efficient on the surface. In reality, it creates two dangers.
First, quality can fall because the user is no longer testing the reasoning deeply.
Second, learning slows because the professional is no longer building either domain expertise or AI expertise. The paper describes this as 'no skilling' (Randazzo et al., 2025).
Automators produce fast results, but it is more often
of low quality and they don’t develop their own expertise.
The self-automation work style can be especially dangerous in consulting, finance, accounting, strategy, and other advisory work where expertise is the product. If professionals become dependent on AI to think for them, the firm may gain short-term speed while weakening the judgment, credibility, and training pipeline it depends on for long-term advantage (Candelon et al., 2026; Walsh, 2026).
Who is Your 'Human in the Loop'?
The difference between AI work styles is important for more than just individual work. Many firms assume they can have any proficient 'human in the loop' at critical junctures in a workflow. Research shows the type of human in the loop is critical to success.
A human can be in the loop of AI or agentic automation - but their style may not be producing the best results or validating the system.
A person can be technically in the loop while quietly giving away the most important parts of thinking, judgment, and learning. That is why workflow structure and role clarity matter so much in professional services (Candelon et al., 2026; Randazzo et al., 2025).
Action Items: Move to the Best AI Work Style
You don’t have to jump overnight from basic AI user to expert AI user.
The best move is to climb one level at a time. Research suggests that higher-value AI use is built through deliberate practice, not passive dependence.
Learn AI in workshops using “real-world” workflows
that match your real-world work.
Avoid AI keystroke and feature training.
This type of training has low retention and lacks expertise.
For over 100 years, research into learning has shown that workshops using real-work situations have twice the retention and impact of generic keystroke/feature training.
Take AI workshops where you learn using
real-world work examples and context.
Below are practical moves that help consultants and professionals improve their AI-collaboration style while protecting judgment, accuracy, and building your professional skills.
- Audit one important recurring task and take note of where human judgment is required. Keep those points under human control.
- Break large tasks into workflow stages such as framing, research, analysis, recommendation, review, and packaging. Identify ‘human in the loop’ points.
- Use AI selectively for expansion, summarization, example-finding, refinement, and formatting before trusting it with final conclusions.
- Add a validation step at the end of any AI-assisted process. Require that you or your team challenge at least one major AI recommendation before accepting it. Learn how to create prompts and agents that cross-check AI's assumptions and validate results.
- Track both your productivity and learning. Measure the time you saved in the workflow, but also ask yourself what professional skill AI is helping you build.
What's Your Professional AI Work Style:
Cyborg, Centaur, or Self-Automator?
Take the 2-minute assessment and learn to improve
your professional skills.
References
Candelon, F., Kellogg, K. C., Lifshitz, H., Lakhani, K. R., Mollick, E., & Randazzo, S. (2026, January 30). Are you a cyborg, a centaur, or a self-automator? Why businesses need the right kind of humans in the loop in AI. Fortune.
https://fortune.com/2026/01/30/ai-business-humans-in-the-loop-cyborg-a-centaur-or-a-self-automator/
Randazzo, S., Lifshitz, H., Kellogg, K. C., Dell'Acqua, F., Mollick, E., Candelon, F., & Lakhani, K. R. (2025). Cyborgs, centaurs and self-automators: The three modes of human-GenAI knowledge work and their implications for skilling and the future of expertise (Working Paper No. 26-036). Harvard Business School.
https://www.hbs.edu/ris/Publication%20Files/26-036_e7d0e59a-904c-49f1-b610-56eb2bdfe6f9.pdf
Walsh, D. (2026, March 26). 3 ways to use AI: Are you a cyborg, a centaur, or a self-automator? MIT Sloan Ideas Made to Matter.
https://mitsloan.mit.edu/ideas-made-to-matter/3-ways-to-use-ai-are-you-a-cyborg-a-centaur-or-a-self-automator