About
Critical to Success and Ron Person

AI Implementation - Measurable Results 

Critical to Success (CTS) helps professional service firms implement AI that aligns with strategic objectives to improve profitability, performance, and productivity.

We work with professional service firms and teams to:

  • Identify strategic workflows that impact strategic objectives and Big Bets
  • Optimize workflows and AI systems using AI Implementation Sprints 
  • Upskill professionals and staff in workshops that teach AI and the CTS ADVIS Implementation Framework™

CTS Focuses on Strategic Impact with:

  • Measurable bottom-line improvement
  • Implementing AI with a sustainable, reusable framework
  • AI training and workflow management systems for long-term measurable impact 

We combine:

  • Strategic alignment

  • AI to ROI Sprints for rapid results
  • AI Workshops that teach AI skills and workflow implementation

The results are:

  • Measurable impact
  • Rapid results
  • Increased team capacity
  • Faster client deliverables
  • Stronger competitive positioning

Who We Work With 

CTS focuses on professional service firms and teams where AI can drive immediate performance gains:

Clients

  • Professional firms: consultants in strategy, transformation, HR, OD, etc., marketing agencies, accounting/financial advisors, executive & leadership teams
  • Independent consultants/advisors
  • Departments or functional teams inside professional service firms

Client Scenarios

  • AI pilots have produced islands of productivity, but no measurable EBITDA impact
  • Firm has numerous AI system and workflow opportunities
  • Firm needs AI implementation and proven frameworks
  • Firms partner to provide AI implementation and workshops in their expert domains

What We Deliver

CTS delivers AI implementation and performance improvement in two ways:

Strategic AI Consulting

Ron works with professional firms to:

  • Identify strategic and key objectives and the workflows that drive them 
  • Facilitate and guide executive and domain teams in strategy mapping and workflow optimization.
  • Guide teams in AI implementation through the stages of ALIGN, DIAGNOSE, VALIDATE, IMPLEMENT, and SCALE
  •  Develop integrated AI systems and agents 

AI Implementation Workshops

CTS workshops will:

  • Upskill executives, professionals,  and staff in AI skills and the ADVIS implementation framework
  • Deliver AI workshops using two week AI to ROI Sprints that build real-world AI systems, governance, data/risk management, and metrics
  • Develop custom boutique AI workshops in multiple expert domains for internal use or to deliver in partnership 

Led by 30+ Years of Strategic Performance Experience

Critical to Success is led by Ron Person, a consultant with an extensive background in strategy and digital marketing and more than three decades of consulting experience helping organizations improve strategic performance.

Ron’s background includes:

  • 30+ years consulting with Fortune 1000 and Global 1000 firms with:
  • 17 years as one of Microsoft's first independent consultants
  • 13 years consulting with Fortune 1000 and Global 1000 companies in strategic performance improvement and digital marketing
  • Manager of competitive analysis, Texas Instruments
  • Adjunct faculty in executive education  and instructional design at University California, Berkeley, Executive Extension
  • Author of 27 business books published by J Wiley and Macmillan, including multiple bestsellers with over one million copies sold
  • Balanced Scorecard certified and Six Sigma Black Belt
  • MS in Physics and MBA in Marketing and FinanceÂ