AI Implementation Workshop
for Marketing Teams - AI to ROI  

with the CTS AI Implementation Frameworktm

Build and Implement AI Business Systems
That Drive Marketing Performance

AI training alone does not create business value. Implementing AI workflows with a proven framework does.

95% of enterprise AI pilots failed to deliver measurable value because they weren't implemented correctly.

The MIT report, “The GenAI Divide” analyzed 300 GenAI deployments and found that primary causes of failure were,

  • “Pilot Purgatory”: Treating AI pilots as isolated experiments rather than aligning with strategic objectives.
  • Poor Data Quality: Data used poor quality data with no management system.
  • No governance to control guardrails, risk management, metrics, and more.

The 5% of AI initiatives that succeeded were a success because they,

  • Aligned AI initiatives with strategic objectives and used a well-defined selection process
  • Used an AI implementation framework that controlled AI pilot selection, validated data, monitored metrics, defined guardrails, and implemented long-term governance to create repeatable AI business systems.

The CTS AI Implementation Workshops for Marketing Teams guides your marketing team in developing a reusable end-to-end strategic marketing workflow.

The CTS AI Implementation Workshop for Marketing Teams helps your team build that system.

This workshop is not a generic AI tools class.

Over eight weeks, your team implements one complete end-to-end AI-powered marketing campaign workflow. The team creates real campaign assets while also building and modifying prompts, creating SOPs, building governance controls, identifying metrics and targets, and following an AI Marketing Playbook so you can customize and reuse the AI workflow for future campaigns.

AI implementation works best when your team aligns AI around strategic workflows with good data, governance, and metrics.

Quick Answer

What is the CTS AI Implementation Workshop for Marketing Teams?

The CTS AI Implementation Workshop for Marketing Teams is an 8-week guided program that encompasses three two-week AI to ROI Sprintstm.

The workshop guides marketing teams away from scattered AI experiments and shows them how to implement an end-to-end AI-powered campaign workflow that can be reused and customized.

 Every team receives two one-and-a-half hour private consultations focused on their specific situations.

Teams build one complete campaign system, including research, ICP, deep report, strategy, core content, splintered content, lead generation page, personalized email sequence, editorial calendar, SOPs, metrics, and governance.

The workshop uses the CTS AXIS Framework — ALIGN, XAMINE, IMPLEMENT, and SCALE — to align AI use with strategy, workflow design, human-in-the-loop review, and measurable business outcomes.

The workshop is designed for marketing teams. Marketing teams are teams of 2 to 5 people from the same firm. The workshop can include 5 teams from different firms.

Teams customize their AI systems and workflows with their own deep research, Ideal Client Profiles (ICP), topics, campaign objectives, channels and assets, metrics, and editorial calendar.

Teams from different firms do not need to share strategies, content, or data.

The goal is simple:

Go from experimenting with AI to
driving marketing success with proven
AI business systems.

See What's in the AI to ROI Implementation Workshop for Marketing Teams

Show Me the Workshop Modules

TL;DR

Take Aways

This 8-week workshop builds AI-powered business-building systems for professional marketing. The AI-systems you build in the workshop will:

  • Discover and target your prospect's 4Ps, Pain, Problem, Profit, Pursuit
  • Quickly gain insights and deep research into prospects, industries, and high-value topics
  • Create high-value lead gen assets such as McKinsey & Co. style reports or eBooks 
  • Splinter core research into AEO/GEO AI-optimized web pages, LinkedIn articles, carousels, or sales pages
  • Generate email onboarding or nurturing sequences that use Attention, Interest, Desire, Action (AIDA) or Pain, Agitate, Solve (PAS) sequences
  • Create high-quality webinars and slide presentations with images, scripts, and Avatars in minutes

What Your Marketing Team Builds in 8 Weeks

Pre-Work

Set up your AI workspace, memory, security, brand voice, writing style, service information, client examples, and professional standards. Begin using the AXIS AI Implementation Framework to identify where AI can create the greatest leverage in your consulting or professional-service business.

Sprint 1 — AI Impact, Research, and Campaign Strategy

Week 1 - 2

Learn how AI is changing professional services, where AI creates leverage, and how to use the implementation framework that drives AI-system success.

 Build deep niche, ICP, buyer, competitor, positioning, and campaign research. Build a comprehensive research report for later use in campaigns and lead-generation offers.

One-on-One Consulting 

 

Sprint 2 — AEO/GEO Webpages and AI Marketing Machine

Week 3 - 4

Create AEO/GEO Pillar and Support web pages for AI-optimized websites, build lead generation offers, and run the AI Marketing Machine to create LinkedIn articles, LinkedIn or Instagram carousels, webinar slides, and campaign materials in your brand voice.

 

Sprint 3 — Lead Generation, Email Sequences, and Editorial Calendar

Week 5 - 7

Create landing pages, segmented AIDA/PAS email nurture and onboarding sequences with AIDA or PAS personalization, and use AI to generate your editorial calendar.

 

Week 8: Implement, Integrate, and Reuse

Integrate the three AI to ROI Sprints into a complete AI workflow with human-in-the-loop checkpoints.

One-on-One Consulting 

Stop Experimenting with AI.
Start Implementing for Strategic Impact!

Build reusable AI marketing workflows your team can use to create better campaigns with faster content production in your voice, stronger AIDA/PAS email sequences, multi-channel content production, and AEO/GEO-optimized pages.

Includes guided implementation, prompt libraries, and private consulting for teams of 2 or more.

 This special pricing is for the Founder's Release only.

 FOUNDER'S COHORT 

Implement AI Now!

Why This Matters

Why AI Implementation Frameworks are Critical to AI Success

Professionals and firms, in domains such as consulting, marketing, financial advisory, accounting, and more, are rapidly adopting AI processes; however, the majority of AI initiatives fail to make a strategic impact.

Extensive MIT surveys have shown that only 5% of AI systems successfully impact strategic objectives.

The successful 5% of AI-systems use an implementation framework that includes:

  • Identifying strategic objectives
  • Aligning AI workflows with measurable objectives 
  • Selecting AI pilots for validation
  • Examining and validating data and metrics
  • Documenting and managing governance, ownership, risk and data management, and metrics measurement
  • Training on real-work systems (workshops)
  • Creating SOPs and managing AI system maintenance

The CTS AXIS Implementation Framework

Critical to Success workshops follow the CTS AXIS AI Implementation Framework™.

AXIS gives professionals and firms a practical path to turn AI experiments into powerful, reusable business assets.

ALIGN

Your AI systems must align with your business goals, competitive positioning, service strategy, and growth priorities.

XAMINE

In the XAMINE stage, you examine and validate the elements necessary to successfully implement AI in your real-world operating model.

IMPLEMENT

The IMPLEMENT stage embeds your AI system into your real workflow. In the earlier XAMINE stage it is easier for dedicated experts to run an AI system that may have had flaws. In the IMPLEMENT stage, you test your system in the real-world environment.

SCALE

In the SCALE stage, you integrate your AI systems with your professional business operating model and systems. You prepare it for reuse, integration, and expansion.

Who The Marketing Team Workshop is For

This workshop is for teams of 2 to 5 people from professional-service firms or agencies that need reusable AI systems that are aligned with marketing workflows.

Basic AI prompting skills are all that's needed in the workshop. A few mid-level prompting techniques will be taught and used during the workshop.

The workshop helps:

  • Marketing agencies
  • Internal marketing teams
  • Consulting firms
  • Accounting and advisory firms
  • Financial advisory firms
  • Engineering and technical service firms
  • HR and organizational development firms
  • Digital transformation firms

What do you need to start the workshop? You’ll need basic AI prompting skills are helpful, but advanced AI expertise is not required. You’ll receive links to free courses from Anthropic Claude and OpenAI ChatGPT in the week prior. All you need to start is basic prompting skills. The few advanced tips we’ll use will be in the workshop.

The workshop includes practical prompt engineering, workflow design, human-in-the-loop review checks, data checks, and implementation guidance.

Who This Workshop is Not For

This workshop is not a fit if you are looking for AI shortcuts or theory.

It is not for:

  • Casual AI users with no business implementation goal
  • People looking for “get rich quick” tactics
  • Passive learners who do not want to apply the work
  • Professionals who want AI to replace judgment and human decisions
  • People unwilling to customize the work for their own business
  • Professionals who want random tool tips instead of business systems

This is a workshop to get things done that improve your professional business.

You will get the most value if you are ready to build, review, improve, and apply what you create.

Most professionals spend an hour and a half in each week’s live meeting and then approximately two hours each week implementing and practicing with their AI systems.

Why AI Implementation Workshops vs. AI Trainings?

AI training teaches concepts, tools, and prompting skills.

That can be useful. But it doesn’t apply directly to your business.

In fact, workshops deliver 200% greater retention and use than passive learning courses. That’s because in a workshop you are learning and applying the same skills, SOPs, and thinking you use when you are at work.

After passive online training ends, most professionals are still asking:

  • How do I use AI in my business?
  • Which workflows should I improve first?
  • How do I use AI without getting generic AI SLOP?
  • How do I create better content, proposals, and client deliverables?
  • How do I turn AI into repeatable business systems?

The CTS AI Implementation Workshop for Professionals is different.

  • It teaches AI prompting skills used in business processes.
  • It guides you in building robust practical business systems that improve revenue, productivity, sales, proposals, and delivery.
  • The end result is real, reusable AI driven business systems.

The goal is not to make you an AI expert.

The goal is to help you become a more effective,
more profitable professional.

What Outcomes Can You Expect

A strong AI implementation should produce measurable marketing outcomes, not just enthusiasm about AI.

Depending on the marketing workflow, you may see deeper, insightful research into client psychographics and firmographics, more marketing assets in your voice, marketing campaigns through multiple channels, and more.

Stop AI Experimenting
Build Complete AI-Marketing Systems

Your team creates an AI marketing workflow from start to finish that includes ICP analysis, deep research into content, campaign strategy, multi-channel assets, AEO/GEO site pages, segmented email sequences, metrics, prompt library, and an Implementation Framework that includes governance, data and risk management, metrics, and more.

Leave with a working, fully implemented AI system, not just class notes.

This special pricing is for the Founder's Release only.

 FOUNDER'S COHORT 

Build Your AI Marketing Workflow!

What is in the 8-Week Workshop and Bonus Consulting

The AI Implementation Workshop uses a guided hybrid model.

This is the same type of learning modules used by MIT, Stanford, and Harvard in their professional courses. It is not passive learning. It is applied work with an instructor and in your work.

You learn concepts, build real assets, review your work, and improve the systems over time.

The workshop includes:

  • Eight weeks of guided implementation
  • Weekly live online sessions
  • AI to ROI Sprints that build AI systems
  • Prompt engineering and AI workflow guidance
  • AI implementation playbooks
  • Recommended metrics
  • Templates and checklists
  • Professional AI prompt library
  • Lifetime access to course materials
  • Two private one-and-a-half-hour team consultations
  • Additional consulting is available

Pre-Work

Pre-work helps you set up your AI environment so that your AI system understands your business, services, clients, voice, writing standards, and professional expectations.

Pre-work includes:

  • Setting up AI memory, security, and context
  • Teaching AI your brand voice, tone, and writing style
  • Preparing your service information and professional profile
  • Gathering examples of your best writing and client-facing work

Business Value:
Your AI work becomes more accurate, useful, and aligned with your business from the beginning. Instead of starting with generic prompts, you begin building an AI business system that knows the basic context of your expertise, services, voice and brand, clients, and competition.

Sprint 1 - AI Impact, Research, and Campaign Strategy

Weeks 1 – 2

Sprint 1 builds the core research foundation for your marketing strategy, tactics, and campaign production.

Module 1: AI Implementation Kickoff for Professionals

Week 1 gives you the foundation for using AI as a business-growth and productivity system.

You learn why AI is changing professional services, where AI creates leverage, and why scattered prompt creates productivity chaos.

The workshop requires only basic AI prompting skills. You learn more as we progress. If you want to learn more advanced AI skills, the workshop includes links to free AI universities and recommended YouTube channels.

You will learn:

  • Why 95% of AI initiatives have failed
  • How the CTS AXIS Implementation Framework guides implementation
  • Demonstrations of the full end-to-end marketing workflow
  • How to identify high-value AI workflows
  • How to choose business systems and AI pilots worth piloting
  •  

Business Value:
Week 1 gives you a clear view of where AI can improve your professional business and which workflows are most valuable to building your professional business.

Module 2: Deep Research: Niche, ICP, and Messaging

Your team uses AI and advanced market research to uncover detailed insights into your niche, Ideal Client Profile, and competitive position. You and AI will work to generate a marketing brief, positioning statement, and campaign messages. The core research will be used for lead gen reports in McKinsey & Co. formats, website pages, carousels, and webinar content.

Your team learns how to do deep, validated research into your:

  • Industries and niches
  • Ideal Client Profiles
  • Buyer needs and objections
  • Competitive positioning and messaging

Business Value:
This week digs deep into the core information your team needs to identify your best offerings, positioning, messaging, and campaign strategy.

Module 3: Campaign Strategy

Your team uses the deep research from Week 2 to create a marketing brief, positioning statements, messages, competitive positioning, and content sources and campaign alternatives. It will be your team's judgement to decide the strategy for your campaign, content, and tactics in Sprint 2.

Every business team will have different marketing briefs, ICPs, campaigns, and core content.

 Your team will use AI to create:

 

  • Marketing brief
  • Positioning statements
  • Campaign strategy brief
  • Campaign messages
  • Plan campaign content
  • Deep research reports
  • Offers and matching CTAs

Business Value:
Your team uses AI to create alternative campaign strategies and identify their pros and cons. While AI will make recommendations, it is up to your team’s experience to make final decisions. (You can always change your decisions later and rework content. The entire system is reusuable.)

Sprint 2 - Content Production: AI-Optimized Webpages and the AI Marketing Machine

Weeks 3 – 4

Sprint 2 turns the campaign strategy from Sprint 1 into campaign content.

For many marketing departments, AI serves as a “productivity island” for quickly drafting content. Sprint 2 shows you how to go far beyond that.

In Sprint 2, you learn how to use the deep research and plans from Sprint 1 to create marketing content that aligns with your niche and ICPs' 4Ps (pains, problems, profits, pursuits). The AI marketing machine enables you to “splinter” your deep research into multiple assets for the channels your ICPs prefer.

Consulting Session 1

During Sprint 2, each team receives a one-and-a-half-hour private and confidential consulting session. During this consultation, your team can ask confidential questions, share marketing plans, and discuss ways to expand your AI marketing.

Module 4: Creating AI-Optimized AEO/GEO Website Pages

In week 4, your AI system uses your core research data to create AI search-optimized AEO/GEO Pillar or Support website pages. (AEO/GEO pages use a structure and labeling that ranks higher in AI search engines.) Pillar pages are 3 to 5 "theme" pages that represent your core business and help you get categorized by AI. Support pages provide details for your Pillar pages. A JSON-LD Schema is also created for higher ranking.

 This week, you will also learn how to use the AI AEO/GEO Auditor that audits your existing website pages and recommends how best to optimize your site content for AEO/GEO AI-optimized search engines.

Your team creates:

  • Ideal Client Profiles (ICP)
  • Identify your ICP’s 4Ps (pains, problems, profits, pursuit)
  • Buyer needs and objections
  • Buying signals and triggers
  • Prospect qualification criteria
  • Targeted prospect-list structure
  • Research prompts for account and buyer insight
  • Lists of names, companies, emails of qualified ICPs

Business Value:
SEO ranking in search engines is rapidly disappearing. Using AEO/GEO to improve your AI search ranking is critical to attracting high-converting AI search traffic.

Module 5: Generating Campaign Assets with Your AI Marketing Machine 

The AI Marketing Machine in this week's work turns your core research content into multiple campaign assets drafted in your voice and tone.

They can also be personalized for your niche and ICP segments.

Some of the content your AI Marketing Machine can produce in your brand's voice are:

  • LinkedIn articles and posts
  • LinkedIn or Instagram carousels
  • Lead gen eBooks
  •  Lead Gen reports using McKinsey & Co. or other formats
  • Webinar slides or pitch decks
  • Video or webinar scripts

Business Value:

Your brand's visibility is about to gain visibility and breadth. With this week's AI Marketing Machine, your marketing team can generate multiple assets for multiple channels and keep them all on message.

Your team can splinter the campaign’s deep research report (or other source data) into multiple marketing assets that precisely fit your target audience, their needs, and your campaign strategy.

Sprint 3 - Lead Generation, Email Sequences, and Editorial Calendar

Weeks 5 – 7

Create landing pages, segmented AIDA/PAS email nurture and onboarding sequences with AIDA or PAS personalization, and use AI to generate your editorial calendar.

Module 6: Lead Generation Page

Your team builds a sales/landing page for the campaign. The sales/landing page engages your buyers and uses a CTA to get them to commit.

Your team creates:

  • Sales/landing page with GEO/AEO optimization
  • Headlines and promises targeting the prospect's 4Ps (pains, problems, profits, purpose)
  • Lead generation assets (deep research reports, eBooks, webinars, …)
  • CTA blocks that target your ICP's 4Ps

Business Value:
Your campaign now has a sales page and assets aligned with your target prospect's needs. Your lead generation asset will get them to commit.

Module 7: Personalized Email and Editorial Calendar

This week your team builds an AI system that generates personalized email sequence following either the AIDA (Attention, Interest, Desire, Action) or the PAS (Pain, Aggrevate, Solve) nurturing sequences.

You now have multi-channel assets begin published, email sequences, and even potential webinar events. You need a calendar to avoid conflicts.

The editorial calendar coordinates the publishing of Pillar/Support pages, articles, posts, carousels, and events.

Your team uses the AI system to create:

  • Segmented AIDA email sequences
  • Personalized PAS email sequences
  • Onboarding email sequences
  • Invitation emails
  • Reminder emails
  • Follow-up emails
  • Nurture emails
  • Editorial calendar

Business Value:

Your team’s marketing campaign goes into action by publishing the website AEO/GEO Pillar and Support pages, publishing assets in multiple channels, and sending an AIDA/PAS email campaign tailored to your prospect’s 4Ps (pains, problems, profits, pursuits). It’s a coordinated calendar incorporating your messages on all channels.

Week 8/Module 8: Implement, Integrate, Reuse

In the final week, teams implement their completed campaigns and turn the AI system into one they can reuse, modify, and expand.

Your team reviews the full workflow, improves assets, documents processes and human-in-the-loop checkpoints, monitors metrics, and prepares your AI marketing system for future campaigns.

Your team has:

  • An implemented AI system they can reuse and modify
  • Complete workflow map and KPIs
  • Deep research process for future niche and client research
  • An AI Marketing Machine that splinters core research into campaign assets
  • Reusable editorial calendar
  • Marketing, campaign, and branding briefs
  • Marketing prompt library
  • KPI/Metrics assets

Business Value:
Your team finishes the workshop with an implemented AI marketing workflow you can reuse, modify, and expand.

Consulting Session 2

After completing the workshop, each team receives a second one-and-a-half-hour private and confidential consulting session that can be scheduled within the next 90 days. Most teams schedule this private session at one of the 30, 60, or 90-day checkpoint.

Teams Get Two Private Consultations

The AI marketing system your team creates is powerful, modifiable, and reusable.

But you may have questions specific to your firm, your team, and your plans for using AI.

To help you, the workshop includes two one-and-a-half-hour private consultations for each team.

The first private team consultation is at the mid-point in Sprint 2. Your team may want to meet with me to discuss your marketing strategy, tactics, asset selection, and more.

Your second private team consultation comes after you complete the AI Implementation Workshop. Many professional service firms want to schedule their second one-and-a-half-hour private consultation after the workshop and prior to starting another campaign.

Consultations are confidential, so we can share your firm’s marketing direction and decisions. We talk and share screens over Zoom. The available times are from 07:00 to 18:00 (7 am to 6pm) Pacific Time (San Francisco).

Additional consultations are available on request for internal training, marketing development, or AI and agent development.

Give Your Marketing Team the
AI Implementation Guidance and

AI Systems that Drive ROI

Move beyond scattered prompts and disconnected tools. That is where 95% of failed AI systems get stuck. The successful 5% use a proven implementation framework to create end-to-end AI workflows.

All members get access to a robust AI marketing prompts library in addition to the AI Implementation Framework, templates, and worksheets.

Firms with teams of two or more members get two private 1.5-hour consulting sessions.

This special pricing is for the Founder's Release only.

 FOUNDER'S COHORT 

Reserve Your Team Seating!

What Your Team Leaves With

By the end of the workshop, your team has an AI-powered marketing campaign, marketing assets, and you know how to implement other AI systems. 

Your business building assets include:

  • Deep research topic reports
  • Market and client research briefs
  • Target audience analysis
  • Campaign strategies
  • Lead generation pages
  • AI Marketing Machine for
    •  Pillar and Support Pages
    • LinkedIn articles and posts
    • LinkedIn/Instagram carousels
    • Slides and scripts
  • Personalized email sequences
  • Editorial calendar
  • Prompt library
  • KPI/metric worksheet
  • CTS AI Implementation Framework Playbook

Your Step-by-Step Playbook for AI Success

You get the CTS AXIS Implementation Framework Playbook - a practical guide that walks you through proven AI implementation best practices, step-by-step. Avoid wasted effort, keep AI systems aligned with key success metrics, and repeat the process as you build future AI workflows - move faster, stay aligned, and increase ROI as you build.

Your Proven, Ready-to-Use AI Library

Start with proven AI building blocks—and stop wasting valuable time developing systems from scratch. Workshop members receive lifetime access to robust AI prompts and agents, ready to use immediately or tailor to accelerate workflows and business results. Members receive full access to the library for their workshop topic, plus entry-level libraries for other business functions and domains.

This Workshop Increases ROI –
Not Just AI Skills

This workshop builds functioning business systems designed to help you market professional services.

It is far more than training. This is a business building investment.

The systems you build support:

  • Better positioning
  • Stronger authority
  • Consistent marketing and outreach
  • Precision-targeted outreach
  • Improved sales conversations
  • Increased productivity
  • High-quality client deliverables and workflows

Example Workshop ROIs

For productivity increase:

  • Average billing rate: $200 per hour
  • Time saved: 5 hours per week
  • Annual productivity value: $48,000

For new client engagement:

  • One additional $15,000 client per quarter
  • Annual revenue impact: $60,000

Your actual results depend on your market niche, positioning, services, pricing, effort, and implementation.

But the principle is clear:

AI creates ROI!
It improves professional business systems
that create revenue, quality, and leverage.

Guarantee

Complete the projects in the workshop and apply the AI systems.

If you do not generate at least your course investment in additional new revenue or time savings, CTS will work with you until you do.

The guarantee is based on AI implementation best practices. You must complete the AI business systems and use the systems in your professional business.

The goal of this workshop is not passive education.

The goal is improving your professional business.

CTS Has the Expertise for Your Workshops

CTS workshops are built around real-world problems and solutions faced by every professional, consultant, or advisor.

Critical to Success brings 30+ years of independent consulting experience in strategic performance improvement, digital marketing, instructional design, and business systems development to these AI Implementation Workshops.

Ron Person, founder of Critical to Success, has consulted and trained Fortune 1000 and Global 1000 organizations and written extensively on corporate performance improvement and technology. He has written 27 books published by J Wiley and Macmillan with almost 3 million copies in print. He has taught instructional design and executive computer use through the University of California, Berkeley, Executive Extension.

Custom Workshops to Increase Your Firm's ROI

The AI Implementation Workshop for Professionals and other department and team workshops by CTS can be customized and tailored for your firm.

The CTS AI Implementation Framework™ uses best practices in implementing AI for departments and functional teams. You and your team build the AI-systems your firm needs to reach its goals as you learn best practices in AI development and implementation.

The workshop developer and trainer, Ron Person, has 30+ years of experience consulting in strategy and digital marketing with Fortune 1000 and Global 1000 companies. He has taught instructional design and computer systems for executives at the University of California, Berkeley, Executive Extension. Ron is also the author of 27 technical and business books published by J Wiley and Macmillan. He has an MBA in Marketing & Finance and an MS in Physics.

AI workshops tailored to your department or functional team's needs will:

  • Build AI systems aligned with strategic or Big Bet workflows
  • Identify high-value workflows and AI pilot selections
  • Select AI pilots for testing 
  • Identify data, governance, and risk criteria
  • Monitor metrics
  • Increase professional productivity
  • Build shared prompt libraries

This is not training.

This is learning how to build a high-functioning operating model for your professional firm.

FAQ

Frequently Asked Questions

About the Author

Ron Person is the founder of Critical to Success (CTS) and the creator of the AXIS AI Implementation Framework™. His work helps professional service firms align AI with strategic objectives and implement AI in departments and functional teams by applying the AXIS AI Implementation Frameworktm.

He brings more than 30 years of consulting experience with Fortune 1000 and Global 1000 firms. His experience includes strategic performance improvement, digital marketing, data analytics, and process improvement.

Ron has authored 27 books with almost 3 million copies in print and has served as an adjunct professor at University California, Executive Extension teaching strategy and technology for executives. He has an MBA in marketing/finance and an MS in Physics.

About Critical to Success

Critical to Success guides professional service firms in implementing AI systems that drive strategic objectives and workflow performance.

Critical to Success (CTS) works with consultants, marketers, accountants, financial service firms, architecture firms, engineering firms, and other expertise-based businesses to improve strategic and workflow performance.

Critical to Success combines 30 years of performance consulting with its proprietary CTS AXIS AI Implementation Frameworktm to guide firms in moving from AI experimentation to a proven implementation framework. The framework guides firms through four stages of adopting AI: Align, eXamine, Implement, and Scale.

Critical to Success provides AI advisory services, AI implementation department and functional workshops, and executive education.